Terms of service

Terms of Service

1. Introduction

Welcome to Folklore Fragrances. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our site or making a purchase.

2. Eligibility

You must be at least 18 years old to make a purchase from our store. By using this site, you represent that you meet this requirement.

3. Product Information

We make every effort to display accurate product descriptions, prices, and availability. However, we cannot guarantee that all information is error-free or complete. Prices and availability are subject to change without notice.

4. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • Payment Methods: We accept the following payment methods: UPI, Bank Transfer etc.
  • Pricing: All prices listed on the site are in INR, Additional shipping fees may apply.

    5. Shipping Policy

    For details on our shipping process, delivery time, and tracking, please refer to our Shipping Policy.

    6. Refund and Return Policy

    Our refund and return policy only applies to damaged goods. Customers must provide an unboxing video to prove the product arrived in a damaged condition. For more details, please refer to our Refund and Return Policy.

    7. Limitation of Liability

    We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our site or products. Our total liability to you for any claim shall not exceed the total amount paid for the product.

    8. Privacy Policy

    Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

    9. Changes to Terms

    We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and your continued use of the site constitutes your acceptance of such changes.